FAQs & Troubleshooting
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173 Results
- 51I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 52Scan to Email Attachment
- 53Open the Status Monitor
- 54Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 55Change the Print Setting Options When Having Printing Problems
- 56Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 57When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 58Hub is Unusable
- 59Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 60Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 61High Temperature
- 62When I print photos, the color quality is not good.
- 63No Paper / No Paper Fed
- 64When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 65Improve poor print quality.
- 66Uninstall the Brother Software and Drivers (Windows)
- 67Scan using XSane or GIMP (Linux)
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 70Update the Driver or Firmware for your Brother machine
- 71Set Sleep Mode Countdown
- 72I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 73I cannot connect my machine to a Windows 11 computer via USB.
- 74I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 75I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 76Turn Off the Show Status Monitor Feature (Windows®)
- 77Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 78Ink Box Full / InkBox Full
- 79The printer status is Offline or Paused.
- 80My machine does regular cleaning cycles in the night. How can I correct this?
- 81Can third party ink be used to refill the ink tanks?
- 82Why is it necessary for my machine to go through regular cleaning cycles?
- 83One or more of my colors are not printing (blank).
- 84Out of Memory
- 85Clean the Scanner
- 86Where can I download Brother iPrint&Scan application for Mac?
- 87The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 88Important points for specifying the scan area (Linux)
- 89How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 90Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 91Clean the Base Pad
- 92Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 93I cannot scan via USB. (macOS)
- 94When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 95Clean the Paper Pick-up Rollers
- 96Clean the Paper Feed Rollers
- 97When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 98My Brother machine feeds multiple sheets of paper at a time.
- 99In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 100Glossy Paper does not feed correctly.