FAQs & Troubleshooting
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255 Results
- 51Ghost
- 52Colored streaks or bands down the page
- 53I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 54I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 55When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 56I cannot print from my computer via USB.
- 57Add your Brother machine with AirPrint (macOS)
- 58Protect your Brother machine against unauthorised access over the network
- 59Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 60"Offline" appears on the Status Monitor.
- 61I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 62Configure and use the Scan to FTP feature
- 63I keep getting the error message "Authenticate Err (Authentication error)".
- 64I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 65Change the printer driver settings (Windows/macOS)
- 66Adjust the copy density and contrast
- 67Drum !
- 68Drum End Soon
- 69Colored lines across the page
- 70Print on envelopes, labels or thick paper from the MP Tray
- 71What driver package format is supported by my Linux distribution?
- 72Check the firmware version.
- 73Replace WT Box
- 74Jam MP Tray
- 75Configure and use the Scan to Network feature (For Windows)
- 76Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 77I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 78Uneven density appears periodically across the page.
- 79Poor fixing
- 80What kind of memory can I use?
- 81Envelope creases
- 82Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 83Install extra memory
- 84Blank page or some colors are missing.
- 85Open the Control Panel (For Windows)
- 86I can print but cannot scan via network. (For Mac)
- 87The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 88The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 89Easy Scan to E-mail
- 90What is Storage PC Print Data using Active Directory®? (Windows)
- 91My Brother machine could not be found over the network when I installed drivers on my PC.
- 92Printing/ Scanning with a mobile device
- 93The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 94Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 95What is the difference between the toner cartridge and the drum unit?
- 96Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 97I can print but cannot scan via network. (For Windows)
- 98I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 99Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 100Set the Brother machine to prevent public access to certain features