FAQs & Troubleshooting
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102 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Where can I find my Brother machine's serial number?
- 52Uninstall the Brother Software and Drivers (Windows)
- 53My Brother machine turns off automatically or earlier than before.
- 54I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 55I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 56I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 57I cannot install Brother drivers on Debian 10 or later (Linux)
- 58Configure the Scan to Email Feature (Linux)
- 59Configure and use the Scan Key Tool (Linux)
- 60Change the brscan5 scan settings using XSane (Linux)
- 61The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 62When I print images, the quality is not good (Linux)
- 63The downloaded driver's name is different from my machine's name. (Linux)
- 64Large characters are printed incorrectly. (Linux)
- 65The driver installation finished successfully but I cannot print. (Linux)
- 66When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 67Delete a network scanner entry. (Linux)
- 68Important points for specifying the scan area (Linux)
- 69To install the printer driver easily using a tool. (Linux)
- 70Firewall port requirements of the Scan Key Tool (Linux)
- 71(Video) Paper is Jammed in the Output Paper Tray
- 72Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 73The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 74Control Printer Driver settings (only available for Windows)
- 75Reset the Drum Counter *
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77(Video) Set up your Brother machine
- 78"Offline" appears on the Status Monitor. (Windows)
- 79Delete print jobs from the print queue.
- 80Open the Control Panel (For Windows)
- 81Cannot Scan ##
- 82I cannot print from my computer via USB.
- 832-sided Disable or 2-sided Disabled
- 84Toner Ended
- 85Clean the Drum Unit *
- 86Size Error DX or Size Error 2-sided
- 87Manual Feed
- 88In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 89Drum End Soon
- 90Toner specks
- 91Paper is Jammed in the 2-sided Tray *
- 92Paper is Jammed in the Back of the Machine *
- 93(Video) Paper is Jammed in the Back of the Machine
- 94Paper is Jammed inside the Machine *
- 95(Video) Paper is Jammed inside the Machine
- 96Paper is Jammed in the Paper Tray *
- 97Clean the Scanner *
- 98Lines across the page
- 99Clean the Corona Wire *
- 100Replace the Drum Unit *