FAQs & Troubleshooting
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255 Results
- 51What driver package format is supported by my Linux distribution?
- 52My Brother machine could not be found over the network when I installed drivers on my computer.
- 53Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 54After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 55Combine multiple scanned documents into a single file with PaperPort™
- 56Delete print jobs from the print queue.
- 57Wrong Ink Color
- 58Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 59Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 60Unable to Print 3X
- 61Low Temperature
- 62Unable to Print XX
- 63The printer status is Offline or Paused.
- 64Cover is Open
- 65Replace Ink
- 66I'm unable to access the memory (media) card in the media slot.
- 67I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 68"Offline" appears on the Status Monitor.
- 69Unable to Scan AX
- 70Unable to Print 5X
- 71When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 72I cannot print using my Brother machine on a wireless network (Mac)
- 73I cannot save a file downloaded from the Brother support website (For Windows)
- 74Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 75Unable to Print 7X
- 76Ink Absorber Full / Ink Absorber Pad Full
- 77I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 78I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 79When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 80Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 81Clean the Scanner to improve the copy or fax quality.
- 82Wireless setup is requesting a WPS PIN to complete the setup
- 83Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 84Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 85High Temperature
- 86When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 87I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 88I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 89Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 90I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 91I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 92(Video) Update the Driver or Firmware for your Brother machine
- 93I cannot print on a wireless (Wi-Fi) network (Windows)
- 94The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 95Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 96What is Brother Web Connect?
- 97A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 98I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 99Change the printer driver settings (Windows/macOS)
- 100No Ink Cartridge