FAQs & Troubleshooting
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300 Results
- 51I'm using Macintosh. What is the PreScan option used for?
- 52I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 53Large characters are printed incorrectly. (Linux)
- 54I am unable to print from a client PC to a printer on a print server. (Linux)
- 55When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 56Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 57Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 58The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 59When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 60Glossy Paper does not feed correctly.
- 61I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 62I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 63I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 64Configure and use the Scan Key Tool (Linux)
- 65Cannot print after a Windows 10 update (June 2020)
- 66The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 67The downloaded driver's name is different from my machine's name. (Linux)
- 68Print command (LPR) (Linux)
- 69I installed scan-key-tool, but it does not work. (Linux)
- 70When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 71Delete a network scanner entry. (Linux)
- 72I want to print using CUPS while keeping SELinux enabled. (Linux)
- 73I cannot print using my Brother machine on a wireless network (Windows)
- 74I cannot print using my Brother machine on a wireless network (Mac)
- 75Connect your Brother machine to your mobile device via a wireless router or access point.
- 76Install PaperPort™ 12SE onto Windows 10.
- 77Windows 10 Support Information
- 78Protect your Brother machine against unauthorised access over the network
- 79Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 80Scan from the Brother iPrint&Scan application using Windows Phone.
- 81Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 82Download a file from the "Downloads" section and save it to Windows 8 computer.
- 83The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 84I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 85The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 86Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 87Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 88Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 89What is AirPrint?
- 90Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 91Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 92Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 93Scan a document and open the scanned image with a graphics application (For Windows)
- 94Unable to Scan AX
- 95Unable to Print 7X
- 96Unable to Print 5X
- 97Ink Absorber Full
- 98Low Temperature
- 99High Temperature
- 100Locate files scanned with ControlCenter2 (For Macintosh)