FAQs & Troubleshooting
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Latest |
134 Results
- 5125/07/2022Check the Print Alignment from Your Brother Machine
- 5225/07/2022Check the Print Quality
- 5325/07/2022Load Documents in the Automatic Document Feeder (ADF)
- 5425/07/2022Print the WLAN Report
- 5525/07/2022Clean the Paper Pick-up Rollers
- 5625/07/2022Reset the Network Settings to Factory Default
- 5725/07/2022Remove Paper Scraps Jammed in the ADF
- 5825/07/2022Document is Jammed inside the ADF Unit
- 5925/07/2022Document is Jammed in the Top of the ADF Unit
- 6022/07/2022Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 6122/07/2022Paper is Jammed in the Front of the Machine (Jam Front)
- 6222/07/2022Paper is Jammed in the Back of the Machine (Jam Rear)
- 6320/07/2022No Paper / No Paper Fed
- 6420/07/2022Paper Size Mismatch
- 6520/07/2022Print the Network Configuration Report
- 6614/07/2022Out of Memory
- 6723/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6815/06/2022Print documents on A4 paper, and then cut the paper in half to A5 size automatically.
- 6915/06/2022Copy an ID card on A4 paper, and then cut the paper in half automatically.
- 7015/06/2022Copy documents on A4 paper, and then cut the paper in half to A5 size automatically.
- 7125/04/2022Where can I find my Brother machine's serial number?
- 7220/04/2022Uninstall the Brother Software and Drivers (Windows)
- 7314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7411/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7511/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7607/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7724/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7915/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8029/11/2021A security warning appears when accessing Web Based Management via HTTPS.
- 8129/11/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8229/11/2021Cover is Open
- 8310/11/2021Open the Control Panel (For Windows)
- 8412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8507/10/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 8607/10/2021Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 8702/09/2021(Video) Set up your Brother machine
- 8804/08/2021I get a TS error when trying to print on a wireless network.
- 8929/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 9006/04/2021When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 9131/03/2021Enable the Brother machine's network interface.
- 9222/03/2021Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 9319/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9416/02/2021I cannot print full-page photos or images using Email Print.
- 9526/01/2021Can I send a print job to multiple machine email addresses using Email Print?
- 9627/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 9716/07/2020Cannot print after a Windows 10 update (June 2020)
- 9806/07/2020Change the brscan5 scan settings using XSane (Linux)
- 9906/07/2020Important points for specifying the scan area (Linux)
- 10006/07/2020What driver package format is supported by my Linux distribution?