FAQs & Troubleshooting
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183 Results
- 51I cannot find some option in the Printing preferences. (For Windows)
- 52Open the Control Panel (For Windows)
- 53I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 54How to identify your Operating System (OS).
- 55Unable to Print 5X
- 56One or more of my colors are not printing (blank).
- 57When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 58Cannot Detect Ink Volume
- 59Scan multiple pages into one file instead of each scan being saved as a separate file.
- 60Can third party ink be used to refill the ink cartridges?
- 61Out of Memory
- 62What driver package format is supported by my Linux distribution?
- 63How to scan a document from a Windows application?
- 64My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 65Ink Absorber Full
- 66When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 67I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 68No Ink Cartridge
- 69I cannot view the HTML format manual (web manual).
- 70Scan an image and insert it in a Windows XP application
- 71Uninstall printer drivers (Linux)
- 72Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 73Locate files scanned with ControlCenter2 (For Macintosh)
- 74I cannot print from my computer via USB.
- 75Unable to Print XX
- 76Scan a document from a Windows XP application
- 77Where is the USB port on the machine?
- 78I'm using Macintosh. What is the PreScan option used for?
- 79I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 80I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 81Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 82I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 83Large characters are printed incorrectly. (Linux)
- 84I cannot save a file downloaded from the Brother support website (For Windows)
- 85Unable to Print 3X
- 86Scan using XSane or GIMP (Linux)
- 87Cannot print after a Windows 10 update (June 2020)
- 88Uninstall the scanner driver. (Linux)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 91Scan a document using "Scanner and Camera Wizard" in Windows XP
- 92I cannot install the driver when using the Driver Install Tool. (Linux)
- 93Configure and use the Scan Key Tool (Linux)
- 94Windows 10 Support Information
- 95Printing result in Windows Photo Viewer is light.
- 96Make a two-sided copy of an ID card.
- 97Scan a document and e-mail it as an attachment (For Macintosh)
- 98When I scan a document using ControlCenter, the scanned file size is too big.
- 99Can I print directly onto DVDs or CDs?
- 100Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)