FAQs & Troubleshooting
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137 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Cartridge Error
- 52Cannot Detect
- 53Drum !
- 54Drum End Soon
- 55Toner specks
- 56Black lines down the page
- 57How to scan a document from a Windows application?
- 58I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 59Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 60When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 61Configure and use the Scan Key Tool (Linux)
- 62Where can I download Brother iPrint&Scan application for Mac?
- 63The driver installation finished successfully but I cannot print. (Linux)
- 64When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 65How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 66I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 67I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 68Set up your Brother machine on a wireless network (Windows/macOS)
- 69The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 70Check the firmware version.
- 71"Offline" appears on the Status Monitor. (Windows)
- 72Open the Control Panel (For Windows)
- 73Supported models of Universal Printer Driver for PCL
- 74My Brother machine has no power.
- 75Poor fixing
- 76My Brother machine turns off automatically or earlier than before.
- 77The scanning speed is slow when scanning from my machine. (Windows)
- 78I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 79I cannot connect my machine to a Windows 11 computer via USB.
- 80A security warning appears when accessing Web Based Management via HTTPS.
- 81Add your Brother machine with AirPrint (macOS)
- 82I cannot print full-page photos or images using Email Print.
- 83Can I send a print job to multiple machine email addresses using Email Print?
- 84Check the remaining ink or toner level (Linux)
- 85When I print images, the quality is not good (Linux)
- 86The downloaded driver's name is different from my machine's name. (Linux)
- 87The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 88Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 89Delete a network scanner entry. (Linux)
- 90I am unable to print from a client PC to a printer on a print server. (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92I cannot print using my Brother machine on a wired network (Windows/macOS)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Update the Driver or Firmware for your Brother machine
- 95I cannot print on a wireless (Wi-Fi) network (Windows)
- 96Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 97I cannot print on a wireless (Wi-Fi) network (Mac)
- 98How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 99Control Printer Driver settings (only available for Windows)
- 100Access Web Based Management *