FAQs & Troubleshooting
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265 Results
- 51I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 52Wrong Toner
- 53I cannot print using my Brother machine on a wireless network (Mac)
- 54Media Type Mismatch or Media Mismatch
- 55Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 56How to identify your Operating System (OS).
- 57Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 58Print Unable XX
- 59Cartridge Error
- 60(Video) 2-sided Disable or 2-sided Disabled
- 61Size Error DX or Size Error 2-sided
- 62(Video) Manual Feed
- 63Wrinkles or creases
- 64Print on envelopes, labels, or thick paper from the manual feed slot.
- 65What is the default password for my Brother machine?
- 66(Video) Paper is Jammed in the Output Paper Tray
- 67(Video) Set up your Brother machine on a wireless network.
- 68(Video) Set up a Brother machine and your mobile device on a wireless network
- 69Export the Certificate and Private Key
- 70The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 71I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 72Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 73Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 74Print both sides of paper or a booklet automatically
- 75Drum !
- 76Out of Memory
- 77My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 78Where can I download Brother iPrint&Scan application for Mac?
- 79Reset the Drum Counter
- 80My Brother machine could not be found over the network when I installed drivers on my computer.
- 81Copy on Both Sides of the Paper (2-sided Copy)
- 82Curled or wavy
- 83I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 84Wireless setup is requesting a WPS PIN to complete the setup
- 85I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 86(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 87(Video) Update the Driver or Firmware for your Brother machine
- 88What kind of envelopes and labels are recommended for printing?
- 89Enable the Brother machine's network interface.
- 90Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 91The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 92Scan Unable XX
- 93Cannot Detect
- 94Size Mismatch
- 95White spots or black spots at 94 mm (3.7 in.) intervals
- 96Can I use non-Brother or third party supplies with the Brother machine?
- 97I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 98What is the difference between the toner cartridge and the drum unit?
- 99When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 100I cannot find some options in the Print dialog box (macOS 11 or later)