FAQs & Troubleshooting
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287 Results
- 51What is the recommended paper?
- 52I'm using Macintosh. What is the PreScan option used for?
- 53White spots or hollow print appears.
- 54I cannot install Brother drivers on Debian 10 or later (Linux)
- 55Tips for copy/scanning and preventing document jams
- 56The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 57Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 58I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 59I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 60Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 61Open the Status Monitor
- 62Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 63The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 64Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 65Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 66Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 67Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 68Locate files scanned with ControlCenter2 (For Macintosh)
- 69I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 70I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 71I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 72Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 73When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 74How do I replace the waste toner box?
- 75Uninstall the drivers. (Mac OS X 10.5)
- 76How do I clear the message "Jam Inside" from the LCD display?
- 77White streaks or bands appear down the page.
- 78Replace the toner cartridge
- 79Color around the edge of printing is incorrect.
- 80I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 81Install the built-in drivers (For Windows 8 and Windows 10)
- 82Open the "Scanners and Cameras" and Properties.
- 83"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 84I cannot print over a network using the XML Paper Specification Printer Driver.
- 85Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 86Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 87I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 88Cannot print after a Windows 10 update (June 2020)
- 89"Offline" appears on the Status Monitor.
- 90Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 91I cannot find some option in the Printing preferences. (For Windows)
- 92Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 93Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 94I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 95I can print but cannot scan via network. (For Mac)
- 96I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 97When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 98Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 99What kind of memory can I use?
- 100What are the differences between the BRAdmin Professional and the Web BRAdmin software?