FAQs & Troubleshooting
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297 Results
- 51White lines across the page
- 52Black lines down the page
- 53Open the Control Panel (For Windows)
- 54Firewall port requirements of the Scan Key Tool (Linux)
- 55I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 56I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 57When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 58Possible solutions for print quality issues
- 59Protect your Brother machine against unauthorised access over the network
- 60Scan from the Brother iPrint&Scan application using Windows Phone.
- 61What is Brother iPrint&Scan?
- 62I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 63Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 64Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 65What is AirPrint?
- 66Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 67How to identify your Operating System (OS).
- 68The LCD displays an error code when I use Web icon (Brother Web Connect).
- 69Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 70I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 71I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 72Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 73I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 74Scan Unable xx
- 75Drum Stop
- 76Print both sides of paper or a booklet automatically
- 77I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 78Cover is Open
- 79Curled
- 80Scan a document from a Windows XP application
- 81The keys on the control panel do not respond or triple beep when I press them.
- 82Drum End Soon
- 83What kind of paper can I use?
- 84What kind of memory can I use?
- 85White lines down the page
- 86Can I use non-Brother or third party supplies with the Brother machine?
- 87When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 88Reset the network settings to the factory default (video instructions).
- 89I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 90My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 91How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 92Print command (cupswrapper) (Linux)
- 93When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 94When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 95Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 96The printer status is Offline or Paused.
- 97Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 98I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 99Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 100The BRAdmin Professional software is not able to locate the Brother machine on my network.