FAQs & Troubleshooting
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185 Results
- 5129/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 5229/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5323/10/2019To install the printer driver easily using a tool. (Linux)
- 5414/06/2019Windows 10 Support Information
- 5512/06/2019Uninstall printer drivers (Linux)
- 5629/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 5729/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 5829/01/2019Command List of brscan. (Linux)
- 5929/01/2019Uninstall the scanner driver. (Linux)
- 6029/01/2019Uninstall Scan-key-tool. (Linux)
- 6129/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 6228/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 6324/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 6424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6524/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 6624/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 6724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6914/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 7017/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7116/08/2018I can print but cannot scan via network. (For Macintosh)
- 7230/07/2018I cannot print from my computer via network. (For Windows)
- 7327/07/2018I can print but cannot scan via network. (For Windows)
- 7427/07/2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 7505/07/2018Windows 7 Support Information
- 7627/10/2017I cannot print from my computer via network. (For Macintosh)
- 7727/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 7801/04/2016I'm using Macintosh. What is the PreScan option used for?
- 7925/03/2016What is the difference between the toner cartridge and the drum unit?
- 8025/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 8125/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 8225/03/2016What is the Network Shared printing?
- 8325/03/2016Can I print from or scan to Android™ Smartphone?
- 8425/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 8524/03/2016Is my Brother machine compatible with third party print servers?
- 8624/03/2016I cannot scan via USB. (Mac OS X)
- 8724/03/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 8824/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 8924/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9024/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 9123/03/2016What can happen if the wrong paper is used in your machine.
- 9223/03/2016What is the BRAdmin Professional software used for?
- 9321/04/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9425/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 9520/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 9626/08/2014What is a "Generic PCL Driver"?
- 9717/06/2014I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 9805/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 9927/01/2014I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 10027/01/2014I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?