FAQs & Troubleshooting
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268 Results
- 5111/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5207/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5301/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5424/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 5524/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5617/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5715/02/2022REPLACE DRUM
- 5810/11/2021Open the Control Panel (For Windows)
- 5912/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6019/03/2021I get a TS error when trying to print on a wireless network.
- 6119/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6202/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6317/02/2021Set up your Brother machine on a wireless network.
- 6415/02/2021Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 6529/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6615/10/2020Install PaperPort™ 12SE onto Windows 10.
- 6727/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6816/07/2020Cannot print after a Windows 10 update (June 2020)
- 6906/07/2020Scan using XSane or GIMP (Linux)
- 7006/07/2020Important points for specifying the scan area (Linux)
- 7106/07/2020What driver package format is supported by my Linux distribution?
- 7226/06/2020Adjust the Brother machine's Sleep Time setting
- 7304/06/2020Check Connection
- 7402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7513/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7611/05/2020Enable the Brother machine's network interface.
- 7706/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7806/04/2020Delete a network scanner entry. (Linux)
- 7906/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 8003/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8103/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8227/11/2019Print command (LPR) (Linux)
- 8327/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8415/11/2019Print command (cupswrapper) (Linux)
- 8530/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 8630/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 8730/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8829/10/2019Pre-Required Procedures (Linux)
- 8929/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 9029/10/2019Large characters are printed incorrectly. (Linux)
- 9129/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 9229/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 9323/10/2019To install the printer driver easily using a tool. (Linux)
- 9425/07/2019Black lines down the page
- 9527/06/2019Poor fixing
- 9625/06/2019What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9712/06/2019Uninstall printer drivers (Linux)
- 9803/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9922/03/2019Protect your Brother machine against unauthorised access over the network
- 10007/03/2019What is Brother iPrint&Scan?