FAQs & Troubleshooting
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194 Results
- 51Where can I download Brother iPrint&Scan application for Mac?
- 52What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 53I cannot install the Brother printer driver (macOS 11 or later)
- 54Use the Network Connection Repair Tool (Windows)
- 55"Offline" appears on the Status Monitor.
- 56Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 57I cannot print from my computer via USB.
- 58Change the printer driver settings (Windows/macOS)
- 59TONER ENDED
- 60What is the recommended paper?
- 61Scan a document using Brother iPrint&Scan. (macOS only)
- 62Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 63Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 64Clean the corona wire of the drum unit.
- 65How to scan a document from a Windows application?
- 66Check the remaining ink or toner level (Linux)
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68Can I use AirPrint with my Brother machine?
- 69Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 70Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 71Fuser Error or Self-Diagnostic
- 72I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 73Out of Memory
- 74Print the Network Configuration Report
- 75Firewall port requirements of the Scan Key Tool (Linux)
- 76Check the remaining life of my Brother machine's drum.
- 77The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 78Reset the network settings to the factory default
- 79Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 80I cannot view the HTML format manual (web manual).
- 81Scan from the Brother iPrint&Scan application using Windows Phone.
- 82Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 83Printing/ Scanning with a mobile device
- 84Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 85What is Toner Continue Mode?
- 86I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 87I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 88In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 89Drum End Soon
- 90Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 91The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 92I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 93The downloaded driver's name is different from my machine's name. (Linux)
- 94I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 95What is the difference between the toner cartridge and the drum unit?
- 96Important points you need to confirm before configuring your Brother machine for a wireless network.
- 97Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 98When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 99Where can I find my Brother machine's serial number?
- 100Clean the scanner to improve the copy or fax quality.