FAQs & Troubleshooting
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193 Results
- 51I cannot print using my Brother machine on a wireless network (Mac)
- 52When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 53Load paper in the paper tray
- 54Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 55Scan from the Brother iPrint&Scan application using Windows Phone.
- 56"Offline" appears on the Status Monitor.
- 57Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 58Change the printer driver settings (Windows/macOS)
- 59TONER ENDED
- 60Printing/ Scanning with a mobile device
- 61What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 62Toner Low
- 63Drum End Soon
- 64I cannot install the Brother printer driver (macOS 11 or later)
- 65Access Web Based Management
- 66Use the Network Connection Repair Tool (Windows)
- 67In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 68My Brother machine could not be found over the network when I installed drivers on my PC.
- 69Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71Print a web page from iPrint&Scan when using an Android™ mobile device.
- 72Important points you need to confirm before configuring your Brother machine for a wireless network.
- 73Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 74Scan multiple pages into one file instead of each scan being saved as a separate file.
- 75I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 76I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 77What driver package format is supported by my Linux distribution?
- 78The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 79I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 80Set up your Brother machine on a wireless network.
- 81(Video) Set up your Brother machine
- 82The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 83What is the Network Shared printing?
- 84When I scan a document using ControlCenter, the scanned file size is too big.
- 85Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 86Check the remaining life of my Brother machine's drum.
- 87Reset the network settings to the factory default
- 88Turn the Toner Save mode on or off
- 89Wireless setup is requesting a WPS PIN to complete the setup
- 90Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 91I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 92Scan a document using Brother iPrint&Scan. (macOS only)
- 93I get a TS error when trying to print on a wireless network.
- 94A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 95Windows 10 Support Information
- 96Check the firmware version.
- 97How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 98Delete print jobs from the print queue.
- 99Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 100Can I use AirPrint with my Brother machine?