FAQs & Troubleshooting
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Latest |
88 Results
- 5129/05/2020How do I reset the machine to the default settings?
- 5228/05/2020How do I create multiple blocks?
- 5328/05/2020The printed label contains blank horizontal lines.
- 5426/05/2020How do I type an uppercase letter?
- 5525/05/2020How to enter the Transfer mode?
- 5619/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 5719/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 5819/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 5915/05/2020How do I type symbols?
- 6013/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 6113/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6213/05/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6327/04/2020How do I clear the display?
- 6423/04/2020What type of barcodes can be printed with the P-touch machine?
- 6506/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6631/03/2020The fabric tape became detached after washing.
- 6727/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6811/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 6919/11/2019The tape does not cut well.
- 7020/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 7112/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 7229/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 7316/08/2018Can my printer use TZ/TZe tapes?
- 7426/02/2018How do I print multiple lines and how many lines can I print?
- 7522/12/2017The top and base layers of the laminated tape are misaligned.
- 7615/11/2017How do I adjust the tape margin?
- 7707/04/2015Why do stripes appear on my label?
- 7805/02/2015How do I change the character style in the middle of the line?
- 7902/02/2015How do I calibrate a label length?
- 8006/01/2015Error messages do not appear when using the USB connection of my printer.
- 8109/12/2014Why does my machine display "CHECK BATTERIES!" when I press the print key?
- 8205/11/2014How do I print vertically?
- 8323/10/2014Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 8417/10/2014How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 8520/08/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 8619/04/2011Why does my machine display "CUTTER ERROR!"?
- 8724/02/2011Can the P-touch be used as a printer?
- 8824/02/2011I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.