FAQs & Troubleshooting
Latest |
93 Results
- 5130/10/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5213/10/2020How to use the Sequential Numbering function
- 5315/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5404/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5526/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 5625/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 5714/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 5809/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 5912/06/2020The tape got jammed or stuck in the printer.
- 6003/06/2020When I try to use the database function, an application error occurs.
- 6102/06/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 6229/05/2020How do I reset the machine to the default settings?
- 6328/05/2020The printed label contains blank horizontal lines.
- 6419/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 6519/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 6619/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 6718/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6813/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 6913/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 7011/05/2020Why doesn't my machine turn on when Power key is pressed?
- 7108/05/2020How do I type accented characters?
- 7227/04/2020How do I clear the display?
- 7306/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7431/03/2020The fabric tape became detached after washing.
- 7527/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7611/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 7725/06/2019How do I type an uppercase letter?
- 7820/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 7912/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 8018/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 8117/01/2019The driver downloaded from the website cannot be installed.
- 8211/01/2019My printer has suddenly stopped printing.
- 8329/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 8416/08/2018Can my printer use TZ/TZe tapes?
- 8522/12/2017The top and base layers of the laminated tape are misaligned.
- 8607/04/2015Why do stripes appear on my label?
- 8706/01/2015Error messages do not appear when using the USB connection of my printer.
- 8828/11/2014How do I change the Language setting of the machine?
- 8906/11/2014How do I print vertically?
- 9009/08/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 9120/08/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 9227/06/2012How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 9322/04/2011I want to print without excess tape before the label.