FAQs & Troubleshooting
Latest |
173 Results
- 5112/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5212/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5312/04/2023Where can I find my Brother printer's serial number?
- 5401/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5521/10/2022Using Web Based Management
- 5613/10/2022Where can I download the latest P-touch Editor for Mac?
- 5723/05/2022I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 5818/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5902/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6026/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 6118/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6231/03/2022How to delete the registry information and files related to the printer driver
- 6328/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6428/03/2022I cannot print from the printer in a network-shared environment.
- 6528/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6609/12/2021How do I transfer label templates with P-touch Transfer Express?
- 6726/10/2021P-touch Editor crashes when I open it on my Mac.
- 6808/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6903/08/2021Small characters or thin lines are printed faintly.
- 7027/07/2021How do I transfer templates or other data from the computer to the printer?
- 7114/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 7213/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 7330/11/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7427/11/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 7527/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7624/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 7718/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 7813/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 7910/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 8020/10/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 8115/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 8215/10/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 8313/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 8407/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 8507/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 8607/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 8704/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8826/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 8914/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9009/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9104/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9222/05/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 9322/05/2020When I print a long label or many labels continuously, printing suddenly stops.
- 9419/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9519/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9619/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9718/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9813/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9913/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 10013/05/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)