FAQs & Troubleshooting
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125 Results
- 51Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 52What do the indicator lights mean?
- 53Paper does not move through the printer even though the motor is running.
- 54How to delete the registry information and files related to the printer driver
- 55What is the Label List? (P-touch Editor 5.x for Windows)
- 56I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 57Where can I find my Brother printer's serial number?
- 58When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60What Android™ mobile application can I use?
- 61The side margins are incorrect.
- 62(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 63I connected multiple printers of the same model to one computer but can only print from one of them.
- 64The print quality is poor, and the image is too light or dark.
- 65How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 66(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 67Supported File Formats and how to print on Raspbian lite (Linux®)
- 68The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 69When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 70How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 71When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 72Using the Communication Settings (for Windows)
- 73Using the Printer Setting Tool (for Mac)
- 74What kinds of software are available for this printer?
- 75Can I print out the printer settings?
- 76How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 77Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 78The top margin is incorrect.
- 79The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 80How do I switch to and use the mass storage mode?
- 81(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 82How do I uninstall the printer driver?
- 83What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 84How do I connect the printer to my computer using a USB cable?
- 85The paper is jammed in the printer.
- 86Pages don't print. What should I do?
- 87How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 88How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 89The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 90When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 91The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 92The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 93I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 94Getting ready to use your printer.
- 95Error messages do not appear when using the USB connection of my printer.
- 96The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 97How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 98Paper moves through the printer, but nothing appears on the paper.
- 99How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 100I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)