FAQs & Troubleshooting
Latest |
196 Results
- 5112/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5212/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5312/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5412/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5512/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5612/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5712/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5806/06/2023I cannot print using a HSe cassette.
- 5912/04/2023Where can I find my Brother printer's serial number?
- 6001/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 6101/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 6228/10/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 6321/10/2022Using Web Based Management
- 6413/10/2022Where can I download the latest P-touch Editor for Mac?
- 6528/06/2022How to install Brother software on a computer not connected to the Internet
- 6602/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6726/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6911/04/2022Install BRAdmin Professional 3
- 7005/04/2022Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 7131/03/2022How to delete the registry information and files related to the printer driver
- 7228/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 7328/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7424/03/2022Share your printer in Windows 7 (Shared printer)
- 7524/03/2022Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 7615/03/2022I can no longer print from my computer, even though I was able to print previously.
- 7707/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7816/02/2022How can I print using Portrait? (iPrint&Label)
- 7916/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 8017/01/2022Creating a label using P-touch Editor Lite
- 8117/01/2022P-touch Editor Lite pop-up dialog box does not appear when connecting P-touch labeler to my computer.
- 8207/01/2022The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 8307/01/2022Open LBX files created in P-touch Editor in Pro Label Tool
- 8407/01/2022How to create serialized labels (Pro Label Tool)
- 8509/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 8609/12/2021How to use P-touch Library
- 8709/12/2021Using the Printer Setting Tool (for Windows)
- 8809/12/2021How do I update P-touch Editor?
- 8909/12/2021How do I update the firmware?
- 9009/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 9115/11/2021How can I create a barcode label? (iPrint&Label)
- 9226/10/2021I cannot use P-touch Editor Lite. (For macOS 10.15 or later)
- 9326/10/2021P-touch Editor crashes when I open it on my Mac.
- 9421/07/2021How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 9525/06/2021How can I print wirelessly from a computer in Ad-hoc mode?
- 9625/06/2021Using the Communication Settings (for Windows)
- 9725/06/2021How do I connect the printer to my computer via Wi-Fi®?
- 9814/05/2021How can I connect the printer and my Android™ mobile device wirelessly?
- 9918/03/2021What can I do with the NFC (Near Field Communication) feature?
- 10006/01/2021When the NFC reader of my Android™ device is tapped against the NFC logo on the P-touch, the device is recognized but cannot connect to the P-touch.