FAQs & Troubleshooting
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Latest |
376 Results
- 5119/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5213/12/2022How to identify your Operating System (OS).
- 5324/11/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 5424/11/2022Import a Certificate and Private Key
- 5522/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 5615/11/2022Export the Certificate and Private Key
- 5725/10/2022Print Documents Securely Using SSL/TLS
- 5824/10/2022Install a Certificate on Your Brother Machine
- 5917/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 6017/10/2022Register the IC card for user authentication in Secure Function Lock
- 6127/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6226/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 6321/09/2022Restrict the functions available on your Brother machine and the number of prints.
- 6412/09/2022Secure Print (Windows)
- 6506/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 6601/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 6731/08/2022Carry out calibration to improve the color density
- 6830/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6922/08/2022Configure the Scan to Email Feature (Linux)
- 7009/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7128/07/2022Update the Driver or Firmware for your Brother machine
- 7226/07/2022Configure and use the Scan Key Tool (Linux)
- 7319/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 7413/07/2022Print the Network Configuration Report
- 7530/06/2022I can print but cannot scan via network. (For Mac)
- 7630/06/2022Check the Node Name of the Brother machine
- 7723/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7820/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7920/06/2022Access Web Based Management
- 8009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8125/04/2022Where can I find my Brother machine's serial number?
- 8220/04/2022Uninstall the Brother Software and Drivers (Windows)
- 8314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8411/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8511/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8607/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8701/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8801/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 9024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9123/03/2022Vertical colored streaks or bands appear on the page
- 9217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 9310/03/2022Drum !
- 9415/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9514/12/2021Print both sides of paper or a booklet automatically
- 9615/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 9715/11/2021Set up your Brother machine on a wireless network.
- 9810/11/2021Open the Control Panel (For Windows)
- 9914/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10012/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)