FAQs & Troubleshooting
Popular |
154 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 52(Video) Paper is Jammed in the Output Paper Tray
- 53Wrong Toner or Wrong Toner Cartridge
- 54I cannot print on a wireless (Wi-Fi) network (Windows)
- 55I cannot print on a wireless (Wi-Fi) network (Mac)
- 56I cannot save a file downloaded from the Brother support website (For Windows)
- 57Delete print jobs from the print queue.
- 58How to identify your Operating System (OS).
- 59Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 60Cannot Scan ##
- 61Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 622-sided Disable or 2-sided Disabled
- 63Size Error DX or Size Error 2-sided
- 64Drum !
- 65Where can I find my Brother machine's serial number?
- 66What is the recommended paper?
- 67I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 68I cannot connect my machine to a Windows 11 computer via USB.
- 69I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 70When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 71Can I send a print job to multiple machine email addresses using Email Print?
- 72The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 73Where can I download Brother iPrint&Scan application for Mac?
- 74The downloaded driver's name is different from my machine's name. (Linux)
- 75Large characters are printed incorrectly. (Linux)
- 76When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 77Command List of brscan. (Linux)
- 78Delete a network scanner entry. (Linux)
- 79How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 80I am unable to print from a client PC to a printer on a print server. (Linux)
- 81Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 82Set up your Brother machine on a wireless network (Windows/macOS)
- 83Control Printer Driver settings (only available for Windows)
- 84Open the Status Monitor (Windows)
- 85What is the difference between the toner cartridge and the drum unit?
- 86Supported models of Universal Printer Driver for PCL
- 87Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 88I cannot print from my computer via USB.
- 89I cannot scan via network.
- 90My Brother machine has no power.
- 91Poor fixing
- 92The scanning speed is slow when scanning from my machine. (Windows)
- 93A security warning appears when accessing Web Based Management via HTTPS.
- 94Add your Brother machine with AirPrint (macOS)
- 95I cannot install Brother drivers on Debian 10 or later (Linux)
- 96I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 97Configure and use PC-FAX (CUPS) (Linux)
- 98Configure the Scan to Email Feature (Linux)
- 99What driver package format is supported by my Linux distribution?
- 100Change the brscan5 scan settings using XSane (Linux)