FAQs & Troubleshooting
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368 Results
- 51Out of Memory
- 52Improve poor print quality.
- 53What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 54Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 55What is the "Station ID" and how do I set it?
- 56When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 57Images of the thumbnail page from the media (memory) card won't print.
- 58Windows 10 Support Information
- 59A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 60The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 61Important points you need to confirm before configuring your Brother machine for a wireless network.
- 62Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 63How do I know which side up my photo paper should be in the tray?
- 64I can print but cannot scan via network. (For Mac)
- 65The ink cartridges run out very quickly. Is there any reason for that?
- 66One or more of my colors are not printing (blank).
- 67Uninstall the drivers. (Mac OS X 10.5)
- 68What does "COMM.ERROR" on the LCD display mean?
- 69I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 70Load envelopes into my machine
- 71I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 72Configure and use PC-FAX (CUPS) (Linux)
- 73Cannot print after a Windows 10 update (June 2020)
- 74I cannot send a fax using PC-FAX (Windows 10)
- 75I installed scan-key-tool, but it does not work. (Linux)
- 76Important points for specifying the scan area (Linux)
- 77Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 78Install FaceFilter Studio onto Windows 10.
- 79I cannot save a file downloaded from the Brother support website (For Windows)
- 80Enable the Brother machine's network interface.
- 81How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 82Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 83Download a file from the "Downloads" section and save it to Windows 8 computer.
- 84Open the Control Panel (For Windows)
- 85Printing/ Scanning with a mobile device
- 86The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 87Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 88Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 89Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 90Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 91I cannot make borderless prints.
- 92Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 93The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 94Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 95The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 96Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 97Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 98Delete numbers stored in my Brother machine's Caller ID History.
- 99Unable to Print 5X
- 100Ink Absorber Full