FAQs & Troubleshooting
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215 Results
- 51I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 52When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 53When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 54Paper size settings are unavailable when I print from OpenOffice (Linux)
- 55My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 56Install the built-in drivers (For Windows 8 and Windows 10)
- 57Scan a document from a Windows XP application
- 58I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 59When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 60I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62What is the Network Shared printing?
- 63I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 64The printer status is Offline or Paused.
- 65Scan a document from the Windows Vista Photo Gallery
- 66When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 67Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 68Scan an image and insert it in a Windows XP application
- 69Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 70My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 71What is a "Generic PCL Driver"?
- 72I am experiencing problems sending a fax, what can I do?
- 73The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 74Can I print from DOS applications?
- 75I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 76I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 77I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 78I cannot install the driver when using the Driver Install Tool. (Linux)
- 79Print command (LPR) (Linux)
- 80How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 81Print command (cupswrapper) (Linux)
- 82I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 83Firewall port requirements of the Scan Key Tool (Linux)
- 84Open the Control Panel (For Windows)
- 85Open the "Scanners and Cameras" and Properties.
- 86The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 87Scan a document using "Scanner and Camera Wizard" in Windows XP
- 88I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 89What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 90The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 91I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 92The downloaded driver's name is different from my machine's name. (Linux)
- 93I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 94I cannot scan when using SELinux (Security-Enhanced Linux)
- 95I installed scan-key-tool, but it does not work. (Linux)
- 96Delete a network scanner entry. (Linux)
- 97Important points for specifying the scan area (Linux)
- 98Configure scan settings without administrator privileges (Linux)
- 99All print jobs are aborted and nothing is printed. (Linux)
- 100I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)