FAQs & Troubleshooting
![]() |
Popular |
345 Results
- 51I cannot install Brother drivers on Debian 10 or later (Linux)
- 52What driver package format is supported by my Linux distribution?
- 53When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 54Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 55Configure and use the Scan to FTP feature
- 56A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 57Setup and use Brother PC-FAX receiving
- 58Print Unable or Print Unable XX
- 59The printer status is Offline or Paused.
- 60Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 61Can I use voice mail on the same line as my Brother machine?
- 62Forward a fax to another fax machine when my machine has a mechanical problem
- 63Lines across the page
- 64White lines, bands or ribbing across the page
- 65Add your Brother machine with AirPrint (macOS)
- 66Scan from the Brother iPrint&Scan application using Windows Phone.
- 67Configure and use the Scan to E-mail Server feature.
- 68Delete print jobs from the print queue.
- 69Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 72I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 73I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 74Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 75Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 76When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 77I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 78Can I use non-Brother or third party supplies with the Brother machine?
- 79When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 80Install the optional lower tray
- 81What is the recommended paper?
- 82Install extra memory
- 83I'm using Macintosh. What is the PreScan option used for?
- 84Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 85The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 86When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 87Turn the Toner Save mode on or off
- 88Combine multiple scanned documents into a single file with PaperPort™
- 89I cannot find some option in the Printing preferences. (For Windows)
- 90Configure and use the Scan to Network feature (For Windows)
- 91Printing/ Scanning with a mobile device
- 92The print speed is slow.
- 93I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 94Scan Unable xx
- 95Remotely access my Brother machine to forward my faxes to another machine.
- 96I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 97How do I make my faxed documents lighter or darker? (Fax Contrast)
- 98Fuser Error or Self-Diagnostic
- 99Set the Brother machine to prevent public access to certain features
- 100Print both sides of paper or a booklet automatically