FAQs & Troubleshooting
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272 Results
- 51Improve the quality of the images from my Brother machine's PhotoCapture Center.
- 52Locate files scanned with ControlCenter2 (For Macintosh)
- 53The edge of glossy paper is smudged.
- 54I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 55Change the printer driver settings (Windows/macOS)
- 56I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 57I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 58Where can I get FaceFilter Studio and what can I do with this application?
- 59Scan a document from the Windows Vista Photo Gallery
- 60Can third party ink be used to refill the ink cartridges?
- 61I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 62What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 63Why can't I print when an ink cartridge is empty?
- 64The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 65The downloaded driver's name is different from my machine's name. (Linux)
- 66"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 67How do I know which receive mode to select?
- 68I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 69I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 70Configure the Scan to Email Feature (Linux)
- 71Large characters are printed incorrectly. (Linux)
- 72Command List of brscan. (Linux)
- 73Configure scan settings without administrator privileges (Linux)
- 74I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 75The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 76Configure a cover page for PC-FAX.
- 77How many times will my Brother machine automatically redial a number?
- 78I can receive a fax, but cannot receive a telephone call.
- 79How do I clear Machine Error 46?
- 80Verify if the Brother machine has a dial tone
- 81Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 82Can I print a report that will show all of my Speed Dial and Group numbers?
- 83Can I set my Brother machine to forward the faxes I receive to another location?
- 84Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 85I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 86I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 87I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 88I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 89Where is the USB port on the machine?
- 90How do I clear the message "PAPER JAM" from the display?
- 91What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 92When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 93Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 94When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 95What is the BRAdmin Professional software used for?
- 96I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 97I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 98How to scan a document from a Windows application?
- 99I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 100The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)