FAQs & Troubleshooting
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245 Results
- 51Verify if the Brother machine has a dial tone
- 52Scan multiple pages into one file instead of each scan being saved as a separate file.
- 53Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 54Can I use voice mail on the same line as my Brother machine?
- 55Which E-mail packages are compatible with ControlCenter3?
- 56In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 57When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 58When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 59Paper size settings are unavailable when I print from OpenOffice (Linux)
- 60I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 61I cannot make borderless prints.
- 62The edge of glossy paper is smudged.
- 63Send a PC-FAX
- 64I can receive a fax, but cannot receive a telephone call.
- 65Windows 7 Support Information
- 66I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 67How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 68I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 69When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 70I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 71How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 72PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 73The ink bleeds and the letters look fuzzy on my printed documents. What can I do?
- 74What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 75Change the user interface of ControlCenter3
- 76When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 77Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 78When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 79Where is the USB port on the machine?
- 80What kind of Media Adapter can I use?
- 81How do I clear the message "INK EMPTY" from the display?
- 82What is Distinctive Ring and how do I program it?
- 83How do I clean the Scanner to improve the copy or fax quality?
- 84Why are the faxes I send always received with a black vertical line down the page?
- 85Can I confirm that the FAX was sent correctly?
- 86I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 87I cannot receive a color fax. Why?
- 88Can I still receive faxes or calls when the machine is switched off?
- 89Why can't I print when an ink cartridge is empty?
- 90Configure the Scan to Email Feature (Linux)
- 91I cannot scan when using SELinux (Security-Enhanced Linux)
- 92I want to print using CUPS while keeping SELinux enabled. (Linux)
- 93Open the Control Panel (For Windows)
- 94The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 95A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 96I cannot print from my computer via USB.
- 97I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 98How do I load 10 x 15 Glossy paper into my machine?
- 99How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 100Scan a document from the Windows Vista Photo Gallery