FAQs & Troubleshooting
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212 Results
- 51Service Call
- 52I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 53The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 54I want to print using CUPS while keeping SELinux enabled. (Linux)
- 55What is the difference between the toner cartridge and the drum unit?
- 56The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 57Can I print from or scan to Android™ Smartphone?
- 58The printer status is Offline or Paused.
- 59When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 60Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 61Jam MP Tray
- 62Replace Drum
- 63Can I buy any MICR toner?
- 64Replace Toner
- 65I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 66Cannot print after a Windows 10 update (June 2020)
- 67I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 68All print jobs are aborted and nothing is printed. (Linux)
- 69I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 70Uninstall printer drivers (Linux)
- 71Pre-Required Procedures (Linux)
- 72I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 73I cannot save a file downloaded from the Brother support website (For Windows)
- 74Possible solutions for print quality issues
- 75"Offline" appears on the Status Monitor.
- 76Delete print jobs from the print queue.
- 77Download a file from the "Downloads" section and save it to Windows 8 computer.
- 78Use the Universal Printer Driver for PCL
- 79I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 80Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 81Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 82Print a web page from iPrint&Scan when using an Android™ mobile device.
- 83Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 84Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 85Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 86Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 87What is AirPrint?
- 88I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 89I cannot print from my computer via USB.
- 90Cartridge Error
- 91Print both sides of paper or a booklet automatically
- 92I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 93Size Error DX
- 94Manual Feed
- 95TONER LOW
- 96How can I change the printer settings?
- 97Out of Memory
- 98What kind of paper can I use?
- 99What kind of memory can I use?
- 100I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)