FAQs & Troubleshooting
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187 Results
- 5129/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 5229/10/2019Large characters are printed incorrectly. (Linux)
- 5329/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 5429/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5523/10/2019To install the printer driver easily using a tool. (Linux)
- 5616/10/2019Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 5725/06/2019What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 5812/06/2019Uninstall printer drivers (Linux)
- 5903/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 6027/03/2019Check the firmware version.
- 6122/03/2019Protect your Brother machine against unauthorised access over the network
- 6229/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 6328/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 6424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6524/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 6624/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 6724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6920/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 7017/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7103/08/2018I cannot connect my machine to the wireless network.
- 7230/07/2018I cannot print from my computer via network. (For Windows)
- 7305/07/2018Windows 7 Support Information
- 7427/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 7507/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7629/03/2017Use the Universal Printer Driver for PCL
- 7725/03/2016Windows 10 Support Information
- 7825/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7925/03/2016Verify the Brother machine connected to the Wired Network (For Macintosh)
- 8025/03/2016What is the difference between the toner cartridge and the drum unit?
- 8125/03/2016Can I use AirPrint with my Brother machine?
- 8225/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 8325/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 8425/03/2016What is the Network Shared printing?
- 8525/03/2016Supported models of Universal Printer Driver for PCL
- 8625/03/2016Discover the MAC address of the Brother network card
- 8725/03/2016Can I print from or scan to Android™ Smartphone?
- 8825/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 8924/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 9024/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9123/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 9223/03/2016What can happen if the wrong paper is used in your machine.
- 9323/03/2016What is the BRAdmin Professional software used for?
- 9410/11/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 9525/08/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 9608/01/2015The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 9727/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 9825/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 9919/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10005/11/2014How can I activate/deactivate the Toner Save Mode?