FAQs & Troubleshooting
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234 Results
- 51Check the remaining ink or toner level (Linux)
- 52I cannot save a file downloaded from the Brother support website (For Windows)
- 53I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 54Smudges on printed pages (Poor fixing)
- 55White lines across the page
- 56I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 57My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 58(Video) Unpack your Brother machine
- 59Curled or wavy
- 60Turn the Toner Save Mode on or off.
- 61Download a file from the "Downloads" section and save it to Windows 8 computer.
- 62How to identify your Operating System (OS).
- 63Self-Diagnostic
- 642-sided Disable or 2-sided Disabled
- 65White spots or black spots at 94 mm (3.7 in.) intervals
- 66Drum End Soon
- 67Black toner marks across the page
- 68Add your Brother machine with AirPrint (macOS)
- 69Cannot print after a Windows 10 update (June 2020)
- 70What kind of envelopes and labels are recommended for printing?
- 71(Video) Set up your Brother machine
- 72Delete print jobs from the print queue.
- 73I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 74Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 75The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 76What is AirPrint?
- 77I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 78Copied images or documents appear lighter or darker than the original document.
- 79Scan multiple pages into one file instead of each scan being saved as a separate file.
- 80What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 81Gray background
- 82Ghost
- 83Image skewed
- 84I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 85Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 86Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 87Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 88Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 89TONER ENDED
- 90Drum !
- 91I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 92White lines down the page
- 93White lines, bands or ribbing across the page
- 94"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 95A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 96(Video) Connect telephone line and power cords
- 97What is the difference between the toner cartridge and the drum unit?
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 99The printer status is Offline or Paused.
- 100I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).