FAQs & Troubleshooting
Latest |
265 Results
- 5125/04/2022Where can I find my Brother machine's serial number?
- 5220/04/2022Configure and use the Scan to Network feature (For Windows)
- 5320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5513/04/2022Print on both sides of the paper (2-sided/duplex Printing).
- 5611/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5707/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5801/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5901/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6314/12/2021Print both sides of paper or a booklet automatically
- 6415/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6510/11/2021Open the Control Panel (For Windows)
- 6614/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6830/09/2021I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 6919/03/2021I get a TS error when trying to print on a wireless network.
- 7019/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7102/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7217/02/2021Set up your Brother machine on a wireless network.
- 7327/01/2021Adjust color settings by using the custom setting in the printer driver
- 7427/01/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 7529/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7624/12/2020Printing/ Scanning with the Cloud
- 7724/12/2020Printing/ Scanning with a mobile device
- 7824/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7924/12/2020Set the Brother machine to prevent public access to certain features
- 8015/10/2020Install PaperPort™ 12SE onto Windows 10.
- 8114/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8227/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8316/07/2020Cannot print after a Windows 10 update (June 2020)
- 8406/07/2020Scan using XSane or GIMP (Linux)
- 8506/07/2020Important points for specifying the scan area (Linux)
- 8606/07/2020What driver package format is supported by my Linux distribution?
- 8702/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8802/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8913/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9011/05/2020Enable the Brother machine's network interface.
- 9106/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9206/04/2020Delete a network scanner entry. (Linux)
- 9306/01/2020When I print images, the quality is not good (Linux)
- 9403/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9503/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9627/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9730/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9830/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9930/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10029/10/2019Large characters are printed incorrectly. (Linux)