FAQs & Troubleshooting
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235 Results
- 51The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 52Large characters are printed incorrectly. (Linux)
- 53I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 54To install the printer driver easily using a tool. (Linux)
- 55I want to print using CUPS while keeping SELinux enabled. (Linux)
- 56Protect your Brother machine against unauthorised access over the network
- 57The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 58Can I print from or scan to Android™ Smartphone?
- 59I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 60The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 61Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 62I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 63I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 64My Brother machine misfeeds paper.
- 65I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 66Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 67When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 68How do I clean the corona wire?
- 69Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 70The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 71Can I use non-Brother or third party supplies with the Brother machine?
- 72I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 73I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 74Print command (LPR) (Linux)
- 75I cannot scan when using SELinux (Security-Enhanced Linux)
- 76I installed scan-key-tool, but it does not work. (Linux)
- 77I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 78When printing with monochrome laser printer, the print position shifts. (Linux)
- 79I cannot print from my computer via network. (For Windows)
- 80I am sharing my Brother machine. I can print but cannot scan.
- 81"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 82I cannot scan via USB. (Mac OS X)
- 83How do I clean the scanner glass?
- 84I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 85I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 86I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 87Firewall port requirements of the Scan Key Tool (Linux)
- 88Pre-Required Procedures (Linux)
- 89ControlCenter3 displays a blank screen at startup (Windows)
- 90I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 91A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 92What is the Network Shared printing?
- 93I cannot print from my computer via USB.
- 94Change the printer driver settings (Windows/macOS)
- 95The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 96I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 97I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 98I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 99I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 100Scan a document in Mac OS X 10.6.