DS-920DW
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FAQs & Troubleshooting |
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- 121/03/2024Cannot find the scanner (Error Code 2019: Initialization Failed)
- 215/10/2018I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
- 315/10/2018I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 415/10/2018OCR feature does not work.
- 515/10/2018When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 607/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 711/09/2013Duplex scanning cannot be performed.
- 824/06/2013My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
- 924/06/2013My scanner is connected but it will not feed my document or do anything else.