QL-820NWB/820NWBc
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FAQs & Troubleshooting |
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- 129/03/2024(Video) The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 229/02/2024(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 318/10/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 418/10/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 504/10/2022I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 603/08/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 707/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 818/11/2019The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 916/10/2019I got an error while installing the printer driver. (Linux®)
- 1004/10/2019When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 1111/07/2019I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 1203/06/2019I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 1312/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 1401/11/2018P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 1515/06/2017I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 1606/01/2015Error messages do not appear when using the USB connection of my printer.