- 124.03.2021My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 219.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 319.02.2021I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 416.02.2021I cannot print using my Brother machine on a wireless network (Mac)
- 515.02.2021The printer status is Offline or Paused.
- 616.07.2020Cannot print after a Windows 10 update (June 2020)
- 715.05.2020I cannot print using my Brother machine on a wireless network (Windows)
- 807.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 925.11.2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 1030.10.2013I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 1116.04.2013After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 1229.01.2013I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 1319.11.2012I cannot make borderless prints.
- 1404.11.2011I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 1515.11.2010I cannot print over a network using the XML Paper Specification Printer Driver.