FAQs & Troubleshooting
Latest |
26 Results
- 123/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 230/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 318/10/2023How to open the Devices and Printers window
- 418/10/2023How do I uninstall the printer driver?
- 518/10/2023How to identify your Operating System (OS) for Windows or Mac
- 618/10/2023Printing is not possible. (USB connection)
- 718/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 831/03/2022How to delete the registry information and files related to the printer driver
- 928/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1118/01/2021The printed image is out of alignment.
- 1208/01/2021How do I connect the printer to my computer?
- 1314/04/2020How do I clean the Print Head and the Platen Roller?
- 1430/03/2020How to connect to an AC Outlet (Optional)
- 1527/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1611/12/2019How to install the Battery (Optional)
- 1705/11/2019How do I install the printer driver from the CD-ROM?
- 1814/11/2018What do the indicator lights mean?
- 1914/12/2015How to insert paper
- 2011/08/2015The print quality is poor, and the image is too light or dark.
- 2114/01/2015The paper is jammed in the printer.
- 2206/01/2015Error messages do not appear when using the USB connection of my printer.
- 2324/12/2014What is IrDA?
- 2424/12/2014Paper does not move through the printer even though the motor is running.
- 2521/12/2010Paper moves through the printer, but nothing appears on the paper.
- 2619/02/2010Pages don't print. What should I do?