FAQs & Troubleshooting
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327 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2What driver package format is supported by my Linux distribution?
- 3(Video) Load A4/Letter paper
- 4Change the printer driver settings (Windows/macOS)
- 5Paper Tray #1 not detected/ Paper Tray #2 not detected
- 6What is Brother iPrint&Scan?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 9(Video) Unpack your Brother machine
- 10(Video) Connect telephone line and power cords
- 11(Video) Load and print an Envelope (Manual Feed Slot)
- 12In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 13Document Jam
- 14I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 15Important points for specifying the scan area (Linux)
- 16Wrong Ink Cartridge
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Cannot Detect Ink Volume
- 19I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 20Wrong Tray Setting or Wrong Tray Settings
- 21Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 22I cannot print from my computer via USB.
- 23Scan a document from the Windows Vista Photo Gallery
- 24Cover is Open
- 25I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 26I am unable to print from a client PC to a printer on a print server. (Linux)
- 27Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 28Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 29Set up your Brother machine on a wireless network.
- 30The scanning speed is slow when scanning from my machine. (Windows)
- 31I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 32What is the default password for my Brother machine?
- 33I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35I cannot install the driver when using the Driver Install Tool. (Linux)
- 36I cannot connect my machine to a Windows 11 computer via USB.
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38I cannot find some options in the Print dialog box (macOS 11 or later)
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40Add your Brother machine with AirPrint (macOS)
- 41I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 42I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45Configure and use PC-FAX (CUPS) (Linux)
- 46Configure the Scan to Email Feature (Linux)
- 47Configure and use the Scan Key Tool (Linux)
- 48Scan using XSane or GIMP (Linux)
- 49Cannot print after a Windows 10 update (June 2020)
- 50The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)