FAQs & Troubleshooting
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341 Results
- 1How do I load paper in paper tray#2?
- 2The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 3I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 4How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 5When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 6I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 7Protect your Brother machine against unauthorised access over the network
- 8Can I print from or scan to Android™ Smartphone?
- 9What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 10What does "COMM.ERROR" on the LCD display mean?
- 11Cannot print after a Windows 10 update (June 2020)
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 14Print a web page from iPrint&Scan when using an Android™ mobile device.
- 15How do I know which side up my photo paper should be in the tray?
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17I can print but cannot scan via network. (For Windows)
- 18When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 19Wrong Paper Size
- 20Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 21Can I use voice mail on the same line as my Brother machine?
- 22Where can I get FaceFilter Studio and what can I do with this application?
- 23Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 24Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 25I am experiencing problems sending a fax.
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 28The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 29Clear the message "Awaiting Redial"
- 30Configure and use PC-FAX (CUPS) (Linux)
- 31The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33Send a fax using PC-FAX with LPD/LPRng (Linux)
- 34I get a TS error when trying to print on a wireless network.
- 35I cannot print using my Brother machine on a wireless network (Windows)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 40Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41I cannot make borderless prints.
- 42The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 43Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 44Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 45I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 46Delete numbers stored in my Brother machine's Caller ID History.
- 47Locate files scanned with ControlCenter2 (For Macintosh)
- 48Locate files scanned with ControlCenter3 (For Windows)
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?