FAQs & Troubleshooting
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239 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 4Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 5Scan and save a document in PDF format (Scan to File)
- 6Scan a document from a Windows Vista application
- 7When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 8Windows 10 Support Information
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 14When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 15Does NC-2200w work with Windows Vista?
- 16I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 17Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 18Which E-mail packages are compatible with ControlCenter3?
- 19Can third party ink be used to refill the ink cartridges?
- 20I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 21What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 22What is the BRAdmin Professional software used for?
- 23I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 25Windows 7 Support Information
- 26The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 27Change the printer driver settings (Windows/macOS)
- 28I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 29Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 30Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 31How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 32"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 33I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 34Scan a document using "Scanner and Camera Wizard" in Windows XP
- 35Where can I find the serial number for my unit?
- 36I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 37Where is the full User's Guide? I can't find enough information in the paper manual.
- 38I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 39What driver package format is supported by my Linux distribution?
- 40I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 41Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 42Scan a document in Windows 8 and Windows 10.
- 43Clear the paper jam or printer jam.
- 44How do I factory reset the NC-2200w?
- 45Configure and use PC-FAX (CUPS) (Linux)
- 46My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48To install the printer driver easily using a tool. (Linux)
- 49ControlCenter3 displays a blank screen at startup (Windows)
- 50Delete print jobs from the print queue.