FAQs & Troubleshooting
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132 Results
- 1Where can I find my Brother printer's serial number?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3The paper settings specified from the server computer are not reflected on the client computer.
- 4How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 5Uninstalling the printer drivers (Linux®)
- 6The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 7How do I uninstall the printer driver?
- 8How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 9What iOS mobile application can I use?
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12How do I transfer label templates with P-touch Transfer Express?
- 13How do I reset network setting?
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 16Creating a label with GIMP (Linux®)
- 17Creating a label with OpenOffice (Linux®)
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 20The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 21When I print many continuous labels, part of the label data is printed twice.
- 22How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 23How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25How to identify your Operating System (OS) for Windows or Mac
- 26The driver downloaded from the website cannot be installed.
- 27(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 29How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 31The printing position shifts vertically or horizontally. (Linux®)
- 32I cannot save the edited text file. (Linux®)
- 33Disable or reconfigure SELinux. (Linux®)
- 34Error messages do not appear when using the USB connection of my printer.
- 35(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 36How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 37I connected multiple printers of the same model to one computer but can only print from one of them.
- 38My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 39The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 40The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 41Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 42My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 43Install BRAdmin Professional 3
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 47Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 48When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 49The driver installation finished successfully but I cannot print. (Linux®)
- 50I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)