FAQs & Troubleshooting
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Latest |
103 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 106/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 231/07/2024Reset the Drum Counter *
- 331/07/2024Access Web Based Management *
- 431/07/2024Print the WLAN Report *
- 531/07/2024Clean the Drum Unit *
- 631/07/2024Paper is Jammed in the 2-sided Tray *
- 731/07/2024Paper is Jammed in the Back of the Machine *
- 831/07/2024Paper is Jammed inside the Machine *
- 931/07/2024Paper is Jammed in the Paper Tray *
- 1031/07/2024Clean the Corona Wire *
- 1131/07/2024Replace the Drum Unit *
- 1231/07/2024Reset the Network Settings to the Factory Settings *
- 1331/07/2024Replace the Toner Cartridge *
- 1431/07/2024Print the Network Configuration Report *
- 1529/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 1628/05/2024Toner Low or Prepare New Toner Cartridge
- 1728/05/2024Drum End Soon
- 1824/05/2024What is the default password for my Brother machine?
- 1924/05/2024What is the default password for my BRAdmin or Web Based Management?
- 2014/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2112/01/2024(Video) Set up your Brother machine
- 2220/10/2023What is the difference between the toner cartridge and the drum unit?
- 2319/10/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 2419/10/2023Enable the Brother machine's network interface.
- 2519/10/2023Black lines down the page
- 2602/10/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 2722/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2822/09/2023Poor fixing
- 2914/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3007/09/2023Wrong Toner or Wrong Toner Cartridge
- 3107/09/2023Self-Diagnostic
- 3206/09/2023Toner Ended
- 3331/08/2023What is the recommended paper?
- 3410/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3527/07/2023I get a TS error when trying to print on a wireless network.
- 3626/07/2023Cannot Detect
- 3720/07/2023Check the firmware version.
- 3820/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 3920/07/2023Toner specks
- 4020/07/2023Lines across the page
- 4105/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 4205/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 4308/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4406/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4506/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4601/06/2023Add your Brother machine with AirPrint (macOS)
- 4701/06/2023Delete print jobs from the print queue.
- 4816/05/2023I cannot print from my computer via USB.
- 4911/05/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 5007/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)