FAQs & Troubleshooting
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154 Results
- 1What driver package format is supported by my Linux distribution?
- 2Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 4Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6The driver installation finished successfully but I cannot print. (Linux)
- 7Cartridge Error
- 8Drum End Soon
- 9What can happen if the wrong paper is used in your machine.
- 10What is the recommended paper?
- 11The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 12I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 13To install the printer driver easily using a tool. (Linux)
- 14I want to print using CUPS while keeping SELinux enabled. (Linux)
- 15Uninstall printer drivers (Linux)
- 16Pre-Required Procedures (Linux)
- 17Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 18Jam Duplex
- 19Jam Rear
- 20Jam Inside
- 21Jam Tray 1 or Jam Tray 2
- 22Jam MP Tray
- 23I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 24Paper size settings are unavailable when I print from OpenOffice (Linux)
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26The downloaded driver's name is different from my machine's name. (Linux)
- 27Large characters are printed incorrectly. (Linux)
- 28I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 29All print jobs are aborted and nothing is printed. (Linux)
- 30I am unable to print from a client PC to a printer on a print server. (Linux)
- 31I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 32I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 33I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 34When printing with monochrome laser printer, the print position shifts. (Linux)
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Delete print jobs from the print queue.
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39How to identify your Operating System (OS).
- 40I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 41Change the printer driver settings (Windows/macOS)
- 42Duplex Disabled
- 43The printer status is Offline or Paused.
- 44When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 45Size Error DX
- 46Curled
- 47Envelope creases
- 48Clean the corona wire
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50Service Call