FAQs & Troubleshooting
![]() |
Popular |
135 Results
- 1I cannot find some option in the Printing preferences. (For Windows)
- 2The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3What kind of paper can I use?
- 4"Offline" appears on the Status Monitor.
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7Can I use AirPrint with my Brother machine?
- 8I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 9Can I print from or scan to Android™ Smartphone?
- 10Change the printer driver settings (Windows/macOS)
- 11I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 13The printer prints unexpectedly or it prints garbage.
- 14Replace the drum unit.
- 15What is the printable area per page?
- 16I cannot install the driver when using the Driver Install Tool. (Linux)
- 17I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 18Install the built-in drivers (For Windows 8 and Windows 10)
- 19Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 20In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 21Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 22Lines appears across the page.
- 23What do the LED indications mean?
- 24What is the best printer driver to use-the PCL or BR-Script driver?
- 25How do I clear paper jams?
- 26White spots appear in areas of dense black printing.
- 27Output sheets are completely black.
- 28I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 29I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31What driver package format is supported by my Linux distribution?
- 32Cannot print after a Windows 10 update (June 2020)
- 33Paper size settings are unavailable when I print from OpenOffice (Linux)
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35The downloaded driver's name is different from my machine's name. (Linux)
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 38Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 39Large characters are printed incorrectly. (Linux)
- 40The driver installation finished successfully but I cannot print. (Linux)
- 41Print command (LPR) (Linux)
- 42Print command (cupswrapper) (Linux)
- 43I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 44All print jobs are aborted and nothing is printed. (Linux)
- 45I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 49I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 50To install the printer driver easily using a tool. (Linux)