FAQs & Troubleshooting
![]() |
Popular |
188 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6JAM REAR
- 7JAM INSIDE
- 8REPLACE DRUM
- 9Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 11Print a web page from iPrint&Scan when using an Android™ mobile device.
- 12What is Toner Continue Mode?
- 13I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14FUSER ERROR
- 15DUPLEX DISABLED
- 16TONER ENDED
- 17Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 18What can happen if the wrong paper is used in your machine.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Protect your Brother machine against unauthorised access over the network
- 21Can I use AirPrint with my Brother machine?
- 22Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 23I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 24DRUM STOP
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 27DRUM ERROR
- 28MEMORY FULL
- 29What kind of paper can I use?
- 30When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 31What is the BRAdmin Professional software used for?
- 32What is the recommended paper?
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 38NO PAPER T1
- 39SIZE ERROR DX
- 40MANUAL FEED
- 41The printer prints unexpectedly or it prints garbage data.
- 42PRINT OVERRUN
- 43DRUM END SOON
- 44What is a "Generic PCL Driver"?
- 45Wrinkles or creases
- 46Can I print from DOS applications?
- 47SERVICE CALL
- 48I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 49The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 50JAM DUPLEX