FAQs & Troubleshooting
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165 Results
- 1What are the expected yields of the consumables?
- 2What driver package format is supported by my Linux distribution?
- 3I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 5Change the printer driver settings (Windows/macOS)
- 6I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 7What is the BRAdmin Professional software used for?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9Print a Printer Settings page.
- 10I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 11How can I clean the inside of the printer?
- 12How can I clean the corona wire of the drum unit?
- 13Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 14Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Can I print from or scan to Android™ Smartphone?
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 20Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 21How can I change the printer settings?
- 22What kind of paper can I use?
- 23Can I print from DOS applications?
- 24What is the printable area per page?
- 25What is the recommended paper?
- 26Can I buy any MICR toner?
- 27Replace the toner cartridge
- 28The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 29To install the printer driver easily using a tool. (Linux)
- 30Open the Control Panel (For Windows)
- 31My Printer starts warming up in Sleep mode. What can I do?
- 32My Brother machine misfeeds paper.
- 33When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 34White lines appear across the page.
- 35Replace the drum unit.
- 36How do I clear paper jams?
- 37The image is ghosted.
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39I cannot install the driver when using the Driver Install Tool. (Linux)
- 40I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43Cannot print after a Windows 10 update (June 2020)
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46The downloaded driver's name is different from my machine's name. (Linux)
- 47I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 48Large characters are printed incorrectly. (Linux)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50Print command (LPR) (Linux)