FAQs & Troubleshooting
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87 Results
- 1Loops appear on the surface of the fabric when embroidering.
- 2The monitoring app on the smart device receives the notification items I do not need.
- 3"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 4"Needle threader error" message appears on the LCD. What does it mean?
- 5"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 6"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 7How do I change the thread spool easily?
- 8"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 9"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 10"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 11"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 12How do I delete short stitches ?
- 13The bobbin thread breaks.
- 14"Trimming sensor error." message appears on the LCD. What does it mean?
- 15"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 16"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 17Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 18How do I attach or remove the embroidery frame?
- 19How do I embroider on small pieces of fabric ?
- 20How do I adjust the tension of the upper thread ?
- 21How do I adjust the tension of the bobbin thread ?
- 22How do I wind the bobbin?
- 23"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 24"Picker error" message appears on the LCD. What does it mean?
- 25"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 26"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 27"USB media error" message appears on the LCD. What does it mean?
- 28"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 29"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 30"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 31"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 32Introducing Brother My Stitch Monitor application
- 33The App shows the message "Settings screen".
- 34The App shows the message "No Supported Machines Found".
- 35"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 36"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 37"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 38"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 39How to find the security information (SSID and network key) for your home network
- 40"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 41"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 42"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 43"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 44"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 45"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 46"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 47How do I check the thread tension ?
- 48The needle threader cannot be used.
- 49Nothing happens, even if the LCD display is pressed.
- 50There are needle cuts or holes in the garment.