FAQs & Troubleshooting
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Latest |
100 Results
- 112/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 212/07/2024Combination of fabric, thread and needle
- 312/07/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 428/06/2024"Preventive maintenance is recommended." ppears on the LCD.
- 512/03/2024Stitches are skipped
- 622/02/2024Fabric puckers
- 702/02/2024How to set up the wireless network connection with the wizard on the machine
- 815/01/2024How to update your machine software by downloading the update file directly to your machine using a wireless network
- 924/05/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 1022/02/2023Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 1117/02/2023How do I adjust the sensitivity of the operation keys?
- 1225/01/2023"USB media error" message appears on the LCD. What does it mean?
- 1325/01/2023"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." message appears on the LCD.
- 1424/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 1524/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 1618/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 1712/09/2022How to find the security information (SSID and network key) for your home network
- 1810/06/2022Upper thread breaks.
- 1903/06/2022Needle breaks.
- 2003/06/2022How do I adjust thread tension for embroidering?
- 2102/06/2022Bobbin thread breaks
- 2224/09/2021"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 2308/09/2021"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 2408/09/2021"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 2531/05/2021Machine does not start to sew.
- 2615/10/2020The bobbin thread cannot be pulled up.
- 2715/10/2020The machine does not make stitches
- 2811/05/2020Basic procedure to sew stitches
- 2915/04/2020How do I raise or lower the feed dogs?
- 3030/03/2020Basic technique for sewing
- 3103/03/2020How to use the foot controller with the machine
- 3219/02/2020How to change the needle stop position
- 3317/02/2020How to use the memory function to save embroidery patterns
- 3417/02/2020How do I retrieve embroidery patterns saved in the machine's memory or a USB flash drive?
- 3510/02/2020How to adjust the thread tension
- 3604/02/2020Tips for sewing leathers or vinyl fabrics.
- 3714/02/2019The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 3814/02/2019The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 3914/02/2019The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 4018/07/2018"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 4118/07/2018"Lower the buttonhole lever." message appears on the LCD. What does it mean?
- 4213/07/2018Upper thread tightened up
- 4313/07/2018When the thread became tangled under the bobbin winder seat
- 4413/07/2018Fabric is caught in the machine and cannot be removed
- 4512/07/2018How do I clean the race?
- 4610/07/2018How do I set the bobbin?
- 4723/05/2018Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 4818/05/2018How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 4910/05/2018Tips for getting better embroidery results
- 5018/04/2018How to sew reverse stitches or reinforcement stitches