FAQs & Troubleshooting
Latest |
65 Results
- 112/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 228/06/2024"Preventive maintenance is recommended." ppears on the LCD.
- 312/03/2024Stitches are skipped
- 422/02/2024Fabric puckers
- 502/02/2024How to set up the wireless network connection with the wizard on the machine
- 615/01/2024How to update your machine software by downloading the update file directly to your machine using a wireless network
- 717/02/2023How do I adjust the sensitivity of the operation keys?
- 825/01/2023"USB media error" message appears on the LCD. What does it mean?
- 924/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 1024/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 1118/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 1212/09/2022How to find the security information (SSID and network key) for your home network
- 1310/06/2022Upper thread breaks.
- 1402/06/2022Bobbin thread breaks
- 1524/09/2021"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 1608/09/2021"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 1708/09/2021"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 1808/06/2021Needle breaks.
- 1919/02/2020How to change the needle stop position
- 2014/02/2019The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 2114/02/2019The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 2214/02/2019The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 2318/07/2018It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 2412/07/2018How do I clean the race?
- 2523/05/2018Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 2618/05/2018How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 2710/05/2018Tips for getting better embroidery results
- 2821/02/2018"F07" appears on the LCD. What does it mean?
- 2921/02/2018"F06" appears on the LCD. What does it mean?
- 3021/02/2018"F05" appears on the LCD. What does it mean?
- 3121/02/2018"F04" appears on the LCD. What does it mean?
- 3221/02/2018"F03" appears on the LCD. What does it mean?
- 3321/02/2018"F02" appears on the LCD. What does it mean?
- 3421/02/2018"F01" appears on the LCD. What does it mean?
- 3514/02/2018How do I adjust thread tension for embroidering?
- 3614/02/2018"Not enough available memory to save." message appears on the LCD. What does it mean?
- 3714/02/2018When the thread became tangled under the bobbin winder seat
- 3814/02/2018How do I remove or attach the Embroidery foot ?
- 3914/02/2018How do I attach or remove the Embroidery Unit?
- 4014/02/2018How do I change the needle ?
- 4114/02/2018How do I set the bobbin?
- 4214/02/2018How do I thread the machine (Threading the upper thread)?
- 4314/02/2018How do I wind the bobbin?
- 4414/02/2018"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 4514/02/2018"Not enough available memory to save the pattern. Delete another pattern?." message appears on the LCD. What does it mean?
- 4621/07/2017"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?
- 4721/07/2017"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 4821/07/2017"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 4921/07/2017How do I hoop the fabric in the embroidery frame?
- 5021/07/2017How do I attach or remove the embroidery frame ?