FAQs & Troubleshooting
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Latest |
130 Results
- 102/05/2023Where do I put the oil in my machine?
- 225/09/2020The machine does not make stitches
- 324/09/2020The bobbin thread cannot be pulled up.
- 409/07/2019"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?
- 509/07/2019"Make sure embroidery frame is moved as far back as possible. LOCK DOWN THE FRAME-SECURING LEVER." message appears on the LCD. What does it mean?
- 609/07/2019"This key cannot be used at this time." message appears on the LCD. What does it mean?
- 709/07/2019"There is no needle plate cover. Attach a needle plate cover." message appears on the LCD. What does it mean?
- 809/07/2019"In twin needle mode, the automatic needle threading button cannot be used." message appears on the LCD. What does it mean?
- 909/07/2019"The upper thread may not be threaded correctly. Thread the upper thread from the beginning." message appears on the LCD. What does it mean?
- 1009/07/2019"This USB media is incompatible." message appears on the LCD. What does it mean?
- 1109/07/2019"This USB media cannot be used." message appears on the LCD. What does it mean?
- 1209/07/2019"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 1309/07/2019"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 1409/07/2019"Remove the embroidery frame." message appears on the LCD. What does it mean?
- 1509/07/2019"This key does not operate when the needle is down. Raise the needle and press the key again." message appears on the LCD. What does it mean?
- 1609/07/2019"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 1709/07/2019"Select a pattern." message appears on the LCD. What does it mean?
- 1809/07/2019"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 1909/07/2019"Use the presser foot lifter button to lower the presser foot." message appears on the LCD. What does it mean?
- 2012/12/2018It is difficult to pass the thread through the needle bar thread guide(hook).
- 2112/12/2018How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 2212/12/2018Upper threading (Point)
- 2312/12/2018When thread got tangled.
- 2412/12/2018Fabric and Thread
- 2506/08/2018"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean?
- 2606/08/2018"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 2706/08/2018"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 2803/08/2018"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 2903/08/2018"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 3003/08/2018"The foot controller cannot be used when the embroidery unit is attached. Remove the foot controller." message appears on the LCD. What does it mean?
- 3104/07/2018"There are no enough colors in the thread table, for the selected mode." message appears on the LCD. What does it mean?
- 3202/05/2018"This file cannot be used." message appears on the LCD. What does it mean?
- 3316/02/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 3429/07/2016"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 3529/07/2016"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 3629/07/2016"Cannot recognize the fabric edge." message appears on the LCD. What does it mean?
- 3729/07/2016"There are no enough colors in the custom thread table, for the selected mode." message appears on the LCD. What does it mean?
- 3829/07/2016"This pattern cannot be sewn with this mode." message appears on the LCD. What does it mean?
- 3929/07/2016"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 4029/07/2016"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 4129/07/2016"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 4229/07/2016"OK to delete the setting?" message appears on the LCD. What does it mean?
- 4329/07/2016"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 4429/07/2016"OK to delete the selected pattern?" message appears on the LCD. What does it mean?
- 4529/07/2016"Failed to save file." message appears on the LCD. What does it mean?
- 4629/07/2016"OK to automatically lower the presser foot?" message appears on the LCD. What does it mean?
- 4729/07/2016"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 4829/07/2016"OK to move the embroidery carriage to its original position?" message appears on the LCD. What does it mean?
- 4929/07/2016"Turn off the power and replace the needle plate." message appears on the LCD. What does it mean?
- 5029/07/2016"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?