FAQs & Troubleshooting
![]() |
Popular |
179 Results
- 1(Video) Load A4/Letter papers
- 2(Video) Fill the ink tanks
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Install the Brother iPrint&Scan application (for mobile device)
- 5The scanning speed is slow when scanning from my machine. (Windows)
- 6(Video) Set up your Brother machine
- 7(Video) Load Envelopes
- 8Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 9Printing/ Scanning with a mobile device
- 10Document Jam
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Other Problems
- 14How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 15Print a web page from iPrint&Scan when using an Android™ mobile device.
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 18Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 19What is Brother iPrint&Scan?
- 20Printer Jam or Paper Jam
- 21What is the default password for my Brother machine?
- 22Add your Brother machine with AirPrint (macOS)
- 23Check ink level, then press [OK]
- 24Configure Network Details Using the Control Panel
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26I cannot print using my Brother machine on a wired network (Windows/macOS)
- 27Load Documents in the Automatic Document Feeder (ADF)
- 28Sleep
- 29Protect your Brother machine against unauthorised access over the network
- 30Delete print jobs from the print queue.
- 31Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 34How to identify your Operating System (OS).
- 35Cover is Open
- 36What is the recommended paper?
- 37Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 38Print the Network Configuration Report
- 39I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 40I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 41Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 42I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 43Change the brscan5 scan settings using XSane (Linux)
- 44Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 45Command List of brscan. (Linux)
- 46Uninstall the scanner driver. (Linux)
- 47Update the Driver or Firmware for your Brother machine
- 48Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 49Remove Paper Scraps Jammed in the ADF
- 50Document is Jammed inside the ADF Unit